Welcome to the Novex Group’s Privacy Policy. Your privacy is critically important to us, and we are committed to protecting your personal data. This policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).
Information We Collect
Personal Data
We may collect and process the following personal data about you:
- Contact information (name, email address, phone number)
- Company details (business name, address, job title)
- Information provided when you contact us or engage with our services
Usage Data
We may also collect information about how you use our website, including:
- IP address and browser type
- Pages visited and time spent on our site
- Referral source and clickstream data
How We Use Your Information
We use your personal data to:
- Provide and manage our services
- Respond to inquiries or requests
- Conduct marketing communications (with your permission)
- Analyze and improve our services and website
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: Where you have given consent for processing.
- Contract: To fulfill our contractual obligations with you.
- Legal Obligation: To comply with a legal obligation.
- Legitimate Interests: To pursue our legitimate business interests.
Data Sharing and Disclosure
We do not sell your personal data. We may share your data with:
- Service providers and partners who assist in delivering our services
- Authorities, if required to comply with legal obligations
- Other entities with your consent
International Data Transfers
We store and process your data within the European Economic Area (EEA). If data is transferred outside the EEA, we will ensure appropriate safeguards are in place.
Data Security
We take data security seriously and have implemented measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Your Rights
Under GDPR, you have several rights regarding your personal data:
- Access: Request a copy of your data.
- Rectification: Request corrections to your data.
- Erasure: Request deletion of your data.
- Restriction: Request to restrict processing of your data.
- Portability: Request to transfer your data to another entity.
- Objection: Object to processing based on legitimate interests.
If you wish to exercise any of these rights, please contact us at sales@novexglobal.com.
Cookies
Our website uses cookies to improve user experience. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, notified to you via email.
Contact Us
For questions about this Privacy Policy or data practices, please contact us at:
Novex UK Ltd,
Aspen House, Stephenson Road,
Colchester, CO4 9QG,
United Kingdom
Email: sales@novexglobal.com
Phone: +44 (0)1206 592593